Privacy Policy

Allura Creative Agency ("Allura", "we", "us", or "our") builds visibility systems for leaders and firms. This Privacy Policy explains how we handle personal information collected through our website at alluracreative.agency and any related booking, course, or communication tools we operate.

You can reach us at natan@alluracreative.agency. We are based in Quebec, Canada.

Information you give us:

• Name, email address, phone number, and company details you submit when booking a call, contacting us, or enrolling in a course.
• Messages and any other content you choose to share with us by email, LinkedIn, our AI chat agent, or booking forms.

Information collected automatically:

• Usage data such as pages visited, time on site, and referring pages, collected through Google Analytics and similar tools.
• Cookies and similar technologies that keep the site working and help us understand how it is used. You can control cookies through your browser settings.

• To schedule and prepare for calls and meetings with you.
• To respond to your inquiries and provide our services.
• To deliver courses, training, and related communications you have signed up for.
• To operate our AI chat and video agent experiences on the site.
• To understand site usage and improve our content and offerings.
• To comply with legal obligations and protect our rights.

We share information only with the service providers that help us operate the site and our business, including: our website and hosting platform, our booking and scheduling provider, our payment processor (for course enrollment), Google Analytics, email and newsletter services, and AI conversation providers that power the on-site chat and video agent. These providers process information on our behalf under their own privacy terms.

Our site features an AI-powered chat and video experience. Conversations with the agent may be processed by our AI service providers to generate responses and improve the experience. Please do not share sensitive personal, financial, or confidential information in chat or video conversations that you would not want processed for that purpose.

We keep personal information only as long as needed for the purposes described in this policy, to comply with legal and accounting requirements, or to resolve disputes. When it is no longer needed, we delete or de-identify it.

Depending on where you live, you may have rights to access, correct, delete, or export the personal information we hold about you, and to withdraw consent or object to certain processing. Quebec residents have rights under Quebec's Law 25; residents of the EEA and UK have rights under GDPR; California residents have rights under CCPA/CPRA.

To exercise any of these rights, email natan@alluracreative.agency. We will respond within the timeframe required by applicable law.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date below. Material changes will be flagged on this page.

Questions about this policy or how we handle your information? Email natan@alluracreative.agency.